What is DSA?

A Direct Selling Agent (DSA) is a person or business authorized by a financial institution, like an NBFC, to find customers for loans and other financial products. They act as a link between the customer and the lender, helping customers with the loan process by guiding them, collecting documents, and submitting applications. In return, DSAs earn a commission for every loan successfully approved and disbursed through their efforts.

Work Responsibilities of a DSA

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Customer Acquisition

Identifying and reaching out to potential customers who need loans, either through personal networks or marketing strategies.

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Loan Product Promotion

Educating clients about the various loan products offered by the NBFC and helping them choose the most suitable option.

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Documentation Assistance

Collecting required documents like income proof, ID proof, address proof, and other details from customers and ensuring they are complete and accurate.

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Loan Application Submission

Submitting loan applications to the NBFC on behalf of the customers and ensuring all procedures are followed.

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Follow-Up

Coordinating with both the NBFC and the customer to ensure smooth processing of the loan application, including clarifying any discrepancies or additional requirements.

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Customer Support

Assisting customers with queries related to loan terms, repayment schedules, and other details, ensuring a seamless experience.

Pros of Becoming a Direct Selling Agent (DSA)